According to a study by the Corporate Executive Board nearly 4% of employees quit a new job after the first day. Studies indicate that it can cost 6 to 9 month’s salary every time an employee is replaced. This brings to the fore, the need for a structured onboarding process in any organization, established or a start – up. One cannot leave it to the manager to hand hold the new employee. The process could get lost in a year end crunch, or a delivery deadline. Here are some of the important I’s to address in an induction program, be it a structured or fluid process.
Recognize the key goals to be achieved in induction. Pinpoint those that will anchor and carry the task, including the immediate manager, HR team, Admin, mentors, buddies and those associated. Connect the new employee to these key persons. It is important that both basic and soft elements of onboarding are addressed. Basic elements would include providing the necessary hardware, tools, accesses and permits. Soft elements entails making a connect both social and professional.
Integrating the new hire requires all hands onboard, atleast all hands of the identified stakeholders. Establish the roles each of them have to play, and build in accountability. Often recruiter, HRs, managers, L&D employees are unsure who is to do what. Get the new hire also onboard, ensuring they understand what is expected from them, right from recruitment stage. Creating a personalized onboarding experience, albeit, time consuming, proves to be effective.
Immersing the new hire in the company culture in an important aspect. Reaffirm what makes working with your organization distinct and special. Let them know what’s in it for them, as well as where they can be a few years down the line. Smaller organizations employ formal introductions and welcomes to let the employee know who is who and how they would engage with them. Informal employee time is also beneficial, maybe a lunch with the team or board games or Wii time with colleagues. It’s important to make the employee feel welcome and comfortable working together from day one.
New hires have to quickly get onboard. Induction lays the foundation for this. Setting up the new employee to not just perform but rather excel. Induction ensures that new hires do not lack in any sense, with regard to their ability to perform on the job. It also addresses the employees concern with regard to compensation, benefits and cultural fit.
Making a lasting impression, starts from the even before the recruitment process. Good talent, is scarce, and every organization is vying for it. Organizations need to show and promote what they offer to a new hire with respect to a career, development, and association. Immersing in the culture and values of a company is dependent on how well the new hire associate his values with the organization’s. Leverage on a good cultural fit and a new hire’s excitement in onboarding process.
Onboarding programs should be aimed at equipping the new hire for the new role. New hires bring onboard a fresh perspective and a jolt of energy to the team. Strategic onboarding processes effectively utilize this for improving processes. It is important to impart to the new hire, competencies and full knowledge of their role in the overall strategy of the company. The new hire then moves on to own and drive their own onboarding journey. This leads to a far more engaging process in induction.
- Interpersonal Connect
Its vital to connect employees not just to their peers, but to critical workflow networks. Mapping the key stakeholders to every position, and connecting the new hire to these workflow networks help productivity. Strategic onboarding programs recognize, an individual itself performing will fall short in the overall strategy of the company. However, if he or she is able to leverage and network internal relationships to meet goals, and others in turn rely on the individual to accomplish their goals; the organization moves forward. Onboarding processes must connect new hires not just within the team but across processes and functions.
Its within the first 6 months of the new hire decides whether to stay on in the company or look for a change. More than 20% of US workers make a career choice annually. Effective onboarding is key to igniting the passion in the employees helping them to stay engaged and productive. A negative onboarding experience can cause the employee to be disengaged and opt for an early exit. A well planned onboarding process will give the new hire the necessary spark needed to stay committed and turn a good recruit into a productive long term resource for the organization.